Terms of service

Terms of Service

OVERVIEW

This website is operated by Paonia Innovation Inc., doing business as Papaya-Playa (“we”, “us”, “our”). Papaya-Playa offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By doing so, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change these terms by posting updates to our website. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your place of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, or in violation of any laws in your jurisdiction (including copyright laws). You must not transmit any viruses or destructive code. A breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card data is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material is provided for general information and should not be relied upon as the sole basis for decisions.

We may update content without notice but are under no obligation to do so. You agree it’s your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We are not liable to you or any third party for any changes to pricing or services.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online with limited quantities and are subject to return or exchange only in accordance with our Refund Policy.

We make every effort to display product colors and images accurately, but we cannot guarantee your screen will reflect them correctly.

We reserve the right to limit sales by person, region, or jurisdiction, and may limit product quantities or discontinue products at any time. Any offer for any product or service is void where prohibited.

We do not guarantee that products or services will meet your expectations or that errors in the service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order. We may limit or cancel quantities per customer, household, or order.

You agree to provide current, complete, and accurate purchase and account information and promptly update your details so we can complete transactions and contact you.

See our Refund Policy for more information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools without monitoring or control. You agree to use such tools “as is” and at your own risk.

New features or tools introduced on the website are also subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products, or services available through our site may include third-party materials. We are not responsible for third-party sites and are not liable for any issues arising from their use.

Review third-party policies before engaging in transactions. All complaints or concerns must be directed to the third party.

SECTION 9 – USER COMMENTS, FEEDBACK AND SUBMISSIONS

If you submit feedback, ideas, or suggestions (with or without our request), you grant us the right to use them freely without obligation.

You are responsible for your content. Comments must not violate any laws or third-party rights. We are not liable for comments posted by you or others.

SECTION 10 – PERSONAL INFORMATION

Submission of personal data through our store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors or omissions, and to cancel orders or update information at any time without prior notice.

We are not obligated to update any information unless required by law.

SECTION 12 – PROHIBITED USES

You are prohibited from using our site for unlawful, abusive, or harmful activities including, but not limited to, spamming, infringing IP rights, distributing viruses, or harassing others. Violating this section may result in termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Use of the Service is at your sole risk. The Service and products are provided “as is” without warranties of any kind.

We are not liable for any direct, indirect, incidental, or consequential damages, including lost profits or data, even if we have been advised of such possibility.

Some jurisdictions do not allow these limitations, so in those cases, liability will be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Papaya-Playa, its parent company, affiliates, and employees from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, that provision shall be deemed severed, and the remainder shall remain in full force and effect.

SECTION 16 – TERMINATION

Either party may terminate these Terms at any time. If you breach any term, we may terminate your access without notice and you remain liable for all amounts due up to the termination date.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted by us, constitute the entire agreement between you and us and supersede prior agreements.

Any ambiguities in interpretation shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Service are governed by the laws of Canada.
Nothing in these Terms limits your rights under consumer protection laws in your country of residence, including the Australian Consumer Law.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update or change these Terms by posting a new version to this page. It is your responsibility to check for changes. Continued use of the site after changes means you accept them.

SECTION 20 – CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

📧 team@papaya-playa.com
📞 +1 (825) 488-0864
🏢 Paonia Innovation Inc.
12016 Canfield Road SW
Calgary, Alberta T2W 1V2, Canada